These terms govern your use of bofu.ai, the BOFU app and related services (the “Service”), provided by BOFU Software Inc. (“BOFU”, “we”, “us”). By creating an account or using the Service you agree to them. If you use the Service for a company, you agree on its behalf and confirm you have the authority to do so; “you” then means that company.
1. Your account
You must be at least 16 and give accurate information when you sign up. Keep your sign-in details secure: you are responsible for what happens under your account and for the people you invite to your organization and projects. Tell us at [email protected] if you think your account has been misused.
2. Plans, credits and payment
- Paid plans and credits are priced as shown on our pricing page or in the app when you buy. Prices exclude taxes, which you pay where they apply.
- Subscriptions renew automatically at the end of each billing period until you cancel. You can cancel at any time in the app; the plan stays active until the period ends.
- AI runs use credits from your organization’s balance. A run that would go past your balance is refused rather than billed.
- Except where the law requires otherwise, fees and purchased credits are non-refundable.
- We may change prices with at least 30 days’ notice; a change applies from your next billing period.
Payments are processed by Stripe. If a payment fails, we may pause paid features until it is settled.
3. Your content
You keep all rights to the material you upload to or create in the Service (“Customer Content”). You give us permission to host, copy, process and display it only as needed to provide the Service to you, including sending it to our AI and infrastructure providers. We do not use Customer Content to train AI models. Our Privacy Policy explains how we handle personal information.
You are responsible for Customer Content and confirm you have the rights to use it, including any third-party material and any sites or accounts you connect.
4. AI output
The Service uses AI models to draft content, research and analysis (“Output”). Subject to these terms, the Output is yours to use. AI can be wrong, incomplete or similar to output given to others, so review Output before you publish or rely on it. You are responsible for what you publish.
5. Acceptable use
You agree not to:
- break the law or infringe anyone’s rights, including intellectual property and privacy;
- use the Service to create spam, malware, or content that is deceptive, defamatory or hateful;
- try to get around usage limits, access controls or billing, or access other customers’ data;
- overload, probe or disrupt the Service, or scrape it except through features we provide;
- copy, resell or reverse-engineer the Service, or use it to build a competing product.
We may suspend accounts that break these rules, and will tell you why unless the law forbids.
6. Third-party services
The Service connects to third-party services such as Google, Stripe and AI model providers. Your use of them is governed by their own terms, and we are not responsible for them.
7. Our property and feedback
BOFU owns the Service, including its software, design and our own content, such as the Playbook, assessments and course material. You may use them for your own business under these terms. If you send us feedback or ideas, we may use them without obligation to you.
8. Changes to the Service
We keep improving BOFU and may add, change or remove features. If we remove a feature you pay for in a material way, we will tell you in advance.
9. Cancellation and termination
You can stop using the Service and delete your account at any time. We may suspend or end your access if you materially break these terms or don’t pay, or if the law requires us to. After your account ends you can ask for an export of your Customer Content within 30 days; after that we delete it as described in the Privacy Policy. Sections 3 to 7 and 10 to 13 survive termination.
10. Disclaimers
The Service is provided “as is” and “as available”. To the fullest extent the law allows, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose and non-infringement. We do not promise any particular search ranking, traffic or revenue result.
11. Limitation of liability
To the fullest extent the law allows, BOFU will not be liable for indirect, incidental, special, consequential or punitive damages, or for lost profits, revenue or data. Our total liability for any claim related to the Service is limited to the amount you paid us in the 12 months before the claim, or US$100 if greater. Nothing in these terms limits liability that cannot be limited by law.
12. Indemnity
You will defend and indemnify BOFU against third-party claims arising from your Customer Content or your breach of these terms, and pay resulting damages and reasonable costs.
13. General
These terms, with the Privacy Policy and any order form you sign with us, are the whole agreement between us about the Service. If part of them is unenforceable, the rest still applies. Not enforcing a term is not a waiver. You may not transfer these terms without our consent; we may transfer them as part of a merger or sale of assets. We may update these terms; we will post the change here and, if it is significant, tell you before it takes effect. Continuing to use the Service after that means you accept the updated terms.
Contact
Questions about these terms: [email protected]. BOFU Software Inc., 3919 Providence Road South, Ste B 727, Waxhaw, NC 28173, USA.